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Marketplace Products - Availability & Shipping
Unlike many other e-commerce players, Cycling Boutique owns and supplies majority of inventory in our ready-to-ship stock. A minor section of Cycling Boutique carry Products that belong to Cycling Boutique's "Market Place" product category, that are catalogued, sourced and supplied by third-party manufacturers and distributors around the world. We ensure the best possible delivery of Marketplace products to you at the fastest speed possible. In case of products running out of stock or non-availability, we will be informing customers about the same promptly and will be refunded the amount paid towards shopping for this product.
At any given stage of ordering you may check the product's real-time stock and shipping availability, by calling us on +919538949110 --or-- Email us at email@example.com
Need to track your orders? - You can do it here
Free Shipping & Returns
At Cycling Boutique, we do depend on Third-party standard courier companies in India for moving the ordered products across to customers. The shipping charges include packaging, handling, transport costs, etc. Our company incur relatively higher shipping costs as we only use the best in class courier companies that can be depended upon with reliable tracking and handling experiences. In such cases, charging a nominal delivery charge helps us offset logistics costs at the same time keeping the highest International standards in offering a top-notch online shopping experience for all our customers.
For total order values of Rs 2,290 or more, Cycling Boutique offers free shipping within India on products that are: Lightweight or smaller in size in volumetric weight. On all orders that are not meeting this criterion, a nominal shipping charge will be levied will be applied for shipments in accordance with the shipping charges levied by our courier partners. This additional shipping charge will be communicated to the customer before the shipment is initiated.
*Kindly note that the order value is calculated after applying any applicable offers or discounts etc. if applicable.
All Overweight and large volumetric weight products (large box packaging), attracts higher shipping costs from shipping companies, resulting in additional shipping charges which will be communicated before we ship the products to the customers. Examples of heavyweight products are Bicycles, Indoor Trainers, Liquid products, Toolboxes, Air Pumps and many others. Examples of large volumetric weight products are Non-folding tires, Bicycles, Air Pumps, Repair Stands, Indoor Trainers, Training Matts, Cranksets, Suspension Forks etc to name a few.
We ship free all over India through our dedicated and personalized shipping channels that are reliable and secure. Shipping cartons are well protected to reach products in mint conditions. We rely on courier companies' responsibilities post-shipment for efficient and safe handling of shipments, which are beyond our control until the shipment reaches the end customer.
What are delivery charges?
Delivery charge varies with different locations in India.
Packages are usually dispatched within 48hrs after receipt of payment and are shipped via couriers we will provide you with a link to track your package online as soon as the consignment leaves our shipping centres.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
You can, upon confirmation of your order on the site CyclingBoutique.in, view, download and print your invoice from the "Your Account" section "History and details of your orders." Orders are usually processed on the day of the transaction, and at the latest within 48hours after confirmation of payment.
Regarding shipping, we deal with the best services providers so that you receive your goods on time. Once your goods are shipped, you will receive detailed information via EMail indicating the tracking number of your package. Once the goods are dispatched from our warehouses, the indicative delivery time by the carrier is 2-7 days (working days) in India. The products are delivered to the address you specify on the order form, only in India (Indian states and union territories).
The parcel will be delivered against signature or no signature, according to the value of your order and the level of service used. You are responsible for checking the condition of the packaging of the goods upon delivery and report any damage to the carrier on the delivery, and CyclingBoutique (firstname.lastname@example.org), within a maximum of three working days.
After receiving the products, If you see any manufacturing defects please report to us immediately, within a period of SEVEN (7) DAYS after product delivery with a valid reason for a product return adhering to the manufacturer's warranty policies. Please note that you may have to bear return shipping costs and initiate the return shipment from your behalf with proper packaging and return of shipment received using most reliable courier companies, addressing to our shipping return centre located in Bengaluru, Karnataka, India.
Once the item is duly returned to us or to the manufacturer or representative distributor, upon satisfactory inspection and resolution of any applicable warranty policies by the manufacturers, we will be offering a replacement of product or equal amount of store credit as per guidance by the manufacturer of returned product.
The following shall not be eligible for a return or replacement -
All returns must necessarily be reported prior to Customer Service CyclingBoutique generating a return request directly on our website - CyclingBoutique.in the "Your Account" section "History and details of your orders." The customer selects the order in question in the Order History list, or and specify the request by clicking the "Generate a return" (Warning: The product selected in the above list must have the order status "Delivered" in order to make the subject of a request for return).
A return may involve all or part of the same order (see details on partial returns and orders including a discount in our Terms and Conditions ). If the return request is accepted, the customer will receive a feedback form available in the "Your Account" section "Returns products." This form must be printed and attached to the return parcel, to enable processing logistics. Products must be returned to the address mentioned in the “Return Products” form generated in the above step.
The customer must retain any proof of return, which implies that the items be returned by registered mail or default by any other means giving a certain date to this email and the ability to follow the shipment tracking. The return costs are to be borne by the customer.
Order Cancellation Policy:
Cancellations are only possible if we have not yet started processing the order. All approved successful cancellations which duly adheres to the return conditions will result in an equivalent store credit that can be used to purchase other products for online shopping via www.cyclingboutique.in
CyclingBoutique engages with you to ensure the confidentiality of personal information that you provide on the site. This means:
When it comes to Online Shopping payments, CyclingBoutique makes you Enjoy World-Class Shopping with our 100% Secure and Failsafe Payment Gateway systems. We care about your security and we built our world-class online shopping mall using the World's best and state of the art payment systems.
We accept All Credit Cards, Debit Cards, Net Banking, Cash Cards, Phone Banking and Paypal.
We accept All Major Indian Bank Net-Banking accounts in any of the following banks/divisions:
We accept payments from any Visa - Electron and Plus, MasterCard - Maestro and Cirrus debit card that has been issued by any bank.
|We Accept All MasterCard Debit Cards|
We process All Major International and Indian Credit Cards.
Diners Club International
|ATM cum Debit Cards|
We extends our payment to all ATM cum Debit Cardholders from any of the following banks:
We help you pay using mobile phones. Even customers who do not hold a Credit Card or a Debit Card can now purchase and pay easily.
Easy Cash Card Payment Options:
Cycling Boutique uses best in class payment gateways that have achieved the new PCI DSS 1.1 Standards of Compliance, which makes it one of the most secure payment gateways in the world. authorized and verified by VeriSign, the world's best and most trust worthy Net Authentication Agency.
Nature of the data collected on the site
Protection of personal data
As a commercial site, we collect a number of information needed to process orders. We treat all information with the utmost confidentiality. Automated processing of personal information on the site is fully under the applicable laws of the land.
Payment by credit card or debit card is processed through our payment gateway, known for its reliability in terms of transactions. The transaction is between you and the payment gateway is encrypted (SSL). You can check that you are doing a transaction in a secure mode. Simply check the display of the security icon at the bottom right of your browser (key lock). Bank information you provide is encrypted on your own computer, never circulate on the Internet.
No information about your banking data is stored or transiting in CyclingBoutique, all transaction is between you and the secure payment gateway provided by well-known banks.
Compliance with India and International regulations
For any clarifications on data collection or security, you can reach us by sending an email to the following address: CyclingBoutique, customer service at - email@example.com