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How do I place an order from Cycling Boutique?
Shopping from Cycling Boutique is quite simple - follow the same routine while ordering online stores - select the product -> Add to Cart -> Checkout - as easy as ABCD! :)All payment methods are possible during checkout, from Google Pay to Bank transfers to Card Payments.Suppose you are in Bengaluru, India, or have friends around in Bengaluru. In that case, you can get an incredibly unique, technically trusted shopping experience and pick it up from our Cycling Boutique Experience Canter store.
Is it hassle-free and safe to order from Cycling Boutique?
Cycling Boutique (Cycling Boutique, Inc. is the company's official name, and Cycling Boutique Experience Canter, our kind of cycling treasure trove) is one of the oldest and most trusted names in cycling for India, with more than 11 years of successful existence in the cycling world, serving all kinds of cycling enthusiasts in India. With a customer base from The Andamans to Nainital, we built one of the best-curated cycling entities in India - solely with a diehard passion for cycling and top-notch professional and personal ethics behind the scenes, attaining the highest level of trust among cyclists - our customers include all walks of life - we serve anyone who loves cycling or have affection for a good life! - Go ahead and confidently use the facilities and services we provide, just like how thousands of our customers use them daily.
Our live order tracker is here
Why are bicycles and bicycle products costly in India and worldwide? Naturally, people often ask why the new generation bicycles made by top international brands appear costlier at first sight. Amore straightforward answer is:
· Top global bicycle products are the finest and long-lasting, made by the best bicycle brands in the world; most of them are imported ones that come at top premium quality and hence with an expected price range like the above.
· High levels of research, top-notch material production, precision engineering, athletic collaboration, and sponsorship feedback make these finest bicycles last forever and give us the smoothest and most reliable ride for decades of comfort and affection to take up cycling best hobby of life.
What are the destinations I can order from or get it delivered to?
We serve anywhere in India that a courier can access!
From where do you ship my shipment?
Our centralized warehouse and shipping center is in Bengaluru, India, where most shipments will originate. We also have shared warehouses or supply chains in various parts of India, and loads may be directed from you from these locations.
How long do you guys take to deliver my order?
We reach your orders as fast as any other top-notch e-commerce company’s grade of services. Our delivery is as fast as 15 minutes flat overnight in India for emergency and high-priority deliveries. Expected delivery of overnight to 7 days in most of India – is purely based on what the best and fastest shipping companies can achieve - we rely on not the cheap services but the fastest and most reliable ones!
Why does your shipping charge appear higher?
The answer is the same. Finding the highest quality of service is often impossible, and the cheapest cost doesn't come hand-in-hand. We rely on affordable services and the fastest, most reliable, and accountable shipping partners - your shipment's safety and mint conditions of product arrival are more paramount for us than the cheap quality services.
Why do various cycling brands offer pricing at different prices for identical products?
Cycling is a relatively new industry in India, with several small suppliers bringing in international products imported in small quantities and more frequently. Any import of product is bound to get affected by the current Forex rates, country of import, mode of signification, the volume of a substance, etc., The ultimate end product price fluctuates as the price is attributed to the above cost. Being small-time distributors often, these entities update their pricing quite often - hence it's pretty standard that the same supplier or suppliers supply the same brand's product at different prices!
Why are cycling products cheaper abroad when I sometimes see higher prices than in India?
This is directly related to the volume of products available (the higher the consumption, the cost of products often goes lower due to market competitive rate offerings and overall improvements of economic reforms associated with the cycling industry in general).But when it comes to cycling, India, being a mighty, powerful country, is less lenient towards protecting the interests of the cycling crowd as the import duty of cycling products is one of the highest in the world for cycling products. Many developed nations, on the contrary, has zero or most minor import duties and flexible policies for the cycling industry as it indirectly helps the government grow in so many ways. We hope the reform happens for the country to prosper in all forms for the cycling industry, as cycling is an extreme sport and lifestyle for the whole country to progress!
I see a lot of international products with you, but not many options for Indian products - why?
Cycling had a significant impact from Cycling in India's rich past, where most bicycles for running errands and going to school. When times changed, people forgot the benefits of cycling and ran towards the petrol-guzzling motor world, just like in developed nations. But after seeing the disastrous consequences of rampant modernization and motorization, many developed countries, like those in Europe, adopted cycling as the best mode of transport or generic sport. Hence you see cycling brands thriving in the world and with many brands in the motor world. There are hardly any Indian brands with a well-established cycling presence, other than a handful of super-economic bicycle manufacturers making only specific grades of products - bicycles or accessories. We are waiting for a revolution in cycling - quite eagerly so that we can be so proud of our motherland India to be in the cycling maps and cycling industry with flying colors! - You will be the first one to receive the best Indian products come ahead through us when the time comes. Until then, we have to rely on the rest of the world's supply as they are incredibly superior in quality of products, versatility, and proven track records for cycling.
Do you guys have physical/retail stores in India?
We currently have only a single physical brick-and-mortar store – we call it as “Cycling Boutique Experience Center” located at 80Feet Road, Indiranagar, Bengaluru, India, as it’s iconic and bold for cycling in India with top-notch technical skills for cycling with a real passion. Our engineering and professional skills are a class apart and the finest in the country in theory and practice!We do not have any branches anywhere – but several duplicate attempts popped in worldwide to imitate us around the globe with the same name and brand identity, and even using the registered trademarks – as people love the success, growth, and trust we built. If you find any duplicates or are suspected of violating the world's rules with our identity, please notify us at hello@cyclingboutique.in!
Do you guys ride? :).
Of course! - We live cycling! - and immerse ourselves with cycling passion, knowledge grasping, building a great life around cycling - enjoying every form and aspect of cycling - often we wonder as fully as 90% of our days - every day, 365/7 :) - Cycling changed our lives forever, guides as to a better lifestyle, makes us believe in our strengths and weakness and makes us feel superhuman - ride after the ride to bring in smile and happiness in life - we share the same with every human being around.
Do you teach riding? :).
Of course! - Why not! - we do periodic newbie-free sessions to help people taste cycling and get confident to start or restart cycling at any age of their life - We see people rediscovering their life on all such occasions! - Connect via our social media channels for updates on such events near you.
Can I ride with you guys? :).
Of course! - We love spreading the joy of cycling and have a 100% freecycling group - The Bangalore Roadsters, on our home turf - Bengaluru, India. We do all kinds of rides radiating from here, and many people often join us on these non-commercial social rides. Check out here: bit.ly/37cVIiw
Can I personally / officially meet you guys? :).
Of course! - We meet fellow humans and always would love to imbibe the best of other people’s good qualities of life, riding experiences, and life stories. Drop us at hello@cyclingboutique.in and tell us about you and your cycling interests. We tend to be quite busy as we address thousands of happy customers and cyclists from all over India with our frequent rides and social support for cycling – hence we always recommend you schedule a proper time with us to plan the time well.Enjoy cycling and share the joy of cycling with us, as we are always here to be with you and share goodness.
We offer world-class secure shopping with the widest range of payment facilities:
All major Net-Banking accounts, Indian & International Credit Cards, Indian and International Debit Cards, ATM Debit Cards, Cash Cards, Phone Banking, Paypal, GooglePay, PayTM, PhonePe, PayZapp, etc.
Cycling Boutique uses top-of-the-line security standards and policies to ensure that our customers are safe and secure while shopping at Cycling Boutique.in
Cycling Boutique engages with you to ensure the confidentiality of the personal information that you provide on the site. This means:
To process your order, we need to memorize some of the parameters we have received from your computer: we need to know who you are and what products you are buying. We need it to use cookies; cookies are programs used for this single goal: remember the time of your visit, your identity (your username and password), and the contents of your basket. Once your shopping is complete, this information is automatically deleted. Our "cookies" are called "cookies volatile."
As a commercial site, we collect information needed to process orders. We treat all communication with the utmost confidentiality. Automated processing of personal information on the site is entirely under the applicable laws of the land.
All critical data important data communications, including submitting personal information through CyclingBoutqiue.in, are fully encrypted and transferred over SSL. This ensures best-in-class security for you.
Payment by credit card or debit card is processed through our payment gateway, known for its reliability in transactions. The transaction between you and the payment gateway is encrypted (SSL / HTTPS). You can check that you are making a trade in a secure mode. Limit the display of the security icon at the bottom right of your browser (key lock). The bank information you provide is encrypted on your computer and never circulates on the Internet.
Our payment gateways are certified for the world's most stringent security policies and standards. Our gateways use:
No information about your banking data is stored or transiting in Cycling Boutique; all transactions are between you and the secure payment gateway that well-known banks provide.
Our payment gateways
Cycling Boutique's online store is wholly safeguarded with an industry-standard security SSL certificate issued and verified by one of the best-trusted names in security - Thawte.
Nature of the data collected on the site
To process your order, we need to memorize some of the parameters we have received from your computer: we need to know who you are and what products you are buying. We need it to use cookies; cookies are programs used for this single goal: remember the time of your visit, your identity (your username and password), and the contents of your basket. Once your shopping is complete, this information is automatically deleted. Our "cookies" are called "volatile cookies."
Protection of personal data
As a commercial site, we collect information needed to process orders. We treat all communication with the utmost confidentiality. Automated processing of personal information on the site is entirely under the applicable laws of the land.
Security of transactions
Payment by credit card or debit card is processed through our payment gateway, known for its reliability in transactions. The transaction between you and the payment gateway is encrypted (SSL). You can check that you are making a trade in a secure mode. Limit the display of the security icon at the bottom right of your browser (key lock). The bank information you provide is encrypted on your computer and never circulates on the Internet.
No information about your banking data is stored or transiting in Cycling Boutique; all transactions are between you and the secure payment gateway that well-known banks provide.
Compliance with Indian and International regulations
For any clarifications on data collection or security, you can reach us by sending an email to the following address: Cycling Boutique, customer service at - support@cyclingboutique.in.
Marketplace Products - Availability & Shipping
Unlike many other e-commerce players, Cycling Boutique owns and supplies majority of inventory from our ready-to-ship stock. A minor section of Cycling Boutique carry Products which belongs to Cycling Boutique's "Market Place" product category, that are catalogued, sourced and supplied by third-party manufacturers and distributors around the world. We ensure best possible delivery of Marketplace product to you at fastest speed possible. In case of products running out of stock or non-availability, we will be informing customer about the same promptly and will be refunding the amount paid towards shopping this product. Cycling Boutique reserves all rights to cancel and refund the order without any obligations of any sorts and by agreeing the terms and conditions of this platform every user is bound to automatically accept this terms.
Alternatively to check the product's stock status, before placing order, we encourage you to call us @ +919538949110 --or-- Email us at support@cyclingboutique.in to confirm availability of Marketplace products.
Free Shipping & Returns
Cycling Boutique offers free shipping within India on all products which are either light weight or smaller in packaged size in volumetric weight - if your total order amount is Rs. 1800* or more. Otherwise a nominal additional shipping charge will be levied and communicated to you accordance with the shipping charges levied by our courier partners, after your order is packaged and ready for dispatch. You can pay the difference in amount online after you get the instruction on this at the time of order dispatch.
*Order value is calculated after applying discounts. Over weight and large volumetric weight products (large box packaging), attracts higher shipping costs from shipping companies, resulting in additional shipping charges which will be communicated before we ship the products. Examples of heavyweight products are Bicycles, Indoor Trainers, Home Trainer Desk, Home Trainer Add-on Accessories, Liquid products, Toolboxes, Air Pumps, Repair and Display Stands, and many others. Examples of large volumetric weight products are Non-folding tires, Bicycles, Air Pumps, Repair Stands, Indoor Trainers, Training Matts, Cranksets, Suspension Forks, Helmets, Shoes, Handlebars, Rims, Wheels, Non-Folding Tires, Trainer Mats, etc to name a few.
The shipping charges include packaging, handling, transport costs, etc. Our company incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us offset logistics costs at the same time keeping highest International standards in offering top notch online shopping experience.
We ship free all over India through our dedicated and personalized shipping channels that are reliable and secure. Shipping cartons are well protected to reach products in mint conditions. We rely on courier companies responsibilities post shipment for efficient and safe handling of shipments, which are beyond our control, until the shipment reaches the end customer.
What are delivery charges?Delivery charge varies with different locations of India. The delivery charge may be waived off for certain products, if you shop with them for a minimum predefined value.
Packages are usually dispatched within 48hrs after receipt of payment and are shipped via our shippers and we will provide you with a link to track your package online as soon as the consignment leaves our shipping centers.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Prompt delivery
You can, upon confirmation of your order on the site CyclingBoutique.in, view, download and print your invoice from the "Your Account" section "History and details of your orders." Orders are usually processed on the day of the transaction, and at the latest within 48hours after confirmation of payment.
Regarding shipping, we deal with the best services providers so that you receive your goods on time. Once your good are shipped, you will receive detailed information via EMail indicating the tracking number of your package. Once the goods are dispatched from our warehouses, the indicative delivery time by the carrier is 2-7 days (working days) in India. The products are delivered to the address you specify on the order form, only in India (Indian states and union-territories).
The parcel will be delivered against signature or no signature, according to the value of your order and the level of service used. You are responsible for checking the condition of the packaging of the goods upon delivery and report any damage to the carrier on the delivery, and CyclingBoutique (support@cyclingboutique.in), within a maximum of three working days.
Our live order tracker is here
Returns Policy
We all loves to try and buy products we love. We understand this as being cyclists. So we made easy terms to understand and enjoy shopping hasse-free. Please ensure you understand the products well when shopping, and feel free to use our expert support to clear up any technical questions. Packaging and shipping e-commerce shipping is an expensive and resource-intensive task, payment gateways applying charges for orders, be it a cancelled or non-cancelled order, along with the GST charges applied on those services. Once the shipment is dispached, it goes through loss of time and resources for multiple parties. So we must avoid all kinds of potential errors of ordering incorrect products.Some of the products in our collections are returnable within the practical return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, is defective, or is different from their description on the product detail page on cyclingboutique. In.
After receiving the products, If you see any manufacturing defects, please report to us immediately, within a period of SEVEN (7) DAYS after product delivery, with a valid reason for a product return adhering to the manufacturer's warranty policies. Please note that you may have to bear return shipping costs and initiate the return shipment from your behalf with proper packaging and return of shipment received using the most reliable courier companies, addressing our shipping return center in Bengaluru, Karnataka, India.
We'll need to initiate all product returns only after we've received a return approval.
Once the item is duly returned to the manufacturer or representative distributor, or us upon satisfactory inspection and resolution of any applicable warranty policies by the manufacturers, we will be offering a replacement of the product or an equal amount of store credit as per guidance by the manufacturer of returned product.
The following shall not be eligible for a return or replacement -
Return will be processed only if:
NON-QUALIFIED PRODUCTS FOR RETURN: The following categories are not qualified for Returned or Exchanged: All products of large volume shipments, Bicycles, Home Trainers, Rims, Wheels, Floor Pumps, Frame Kits, Forks/Suspensions, Repair Stands, Bicycle Internal Components, Car Racks, Triathlon Suits, Inner Wears, Masks, Nutrition items, Bike Transport Bags, Sunglasses, Mudguards, Fluids, Bicycle components like handlebars, stems, chains, cassettes, cranksets or similar component, Tires, Tubes etc. All products from Shimano, SRAM are non-returnable. Clothings, innner wears of all sorts of appareles are also non-returnable due to hygenic reasons.
To initiate the return, please send us detailed photographs/videos of the product showing all sides and the packaging via email / WhatsApp. Once we approve the return, you will receive more instructions to start the return process.
Order Cancellation Policy: Cancellations are only possible if we have not yet started processing the order. All approved successful cancellations which duly adheres to the return conditions will result in an equivalent store credit that can be used to purchase other products for online shopping via www.cyclingboutique.in
Order Cancellation Policy for Non-Cancellable or Non-Returnable products: In exceptional cases you wish to cancel the confirmed order placed for a product is a non cancelleable/non returnable category andonce the order is confirmed and billing is done for it, the following will be applied:Once a product order is already processed, billed by suppliers and prepared for dispatch with payments made to the respective brands for fulfilling the your confirmed order. During the payment reciept, the payment gateway and banks have already applied the processing charges for the order. The policy of non return is to avoid high inconvenience and penalty charges and costs applied by various parties involved in the order fulfilment process.In exceptional cases and the terms of cancellation, it can be done only on the following exception (out of turn situation from case to case) with the conditions: a) If the shipment is billed and dispatched: A flat transaction/processing fee decided by us and packaging and shipping charges (forward and or return fee) will be deducted from the refund. Shipment charges applied on an order is non-refundable.b) If the shipment is billed and not dispatched yet: A flat transaction/processing fee decided by us will be deducted from the refund. Any special order / vouchers / discounts etc. applied as part of this order will be revoked and voided and will not be included in the final refund issued.Very Important: This exceptional assistance will be only possible and approved, if there is any possibility of us to return approved by our suppliers, distributors, courier companies or banking and payment gate parties involved in processing this order. It will be also only possible, if you have no technical troubles in issuing a refund to your bank/payment methods you have used while paying this order. The preferred choice of refunds are: 1) Option1: Issue a store credit, in your shopping account with us, that can be used for purchases from our online store: www.cyclingboutique.in . The store credit in the form of online voucher card will have an expiry of 90 days from the date of issue. This issue of store credit will be done in 24hrs to 48hrs. 2) Option 2: Issue a refund to you, with a product restock and transaction processing charge decided by us. This amount will be deducted from the final refund payable to you. This might take up to 4-6 working days process/issue the refund via this option. Your bank/payment gateway might take from 2 to 14 days to finally credit the amount in your final account, based on their online refund processing timelines.
Terms & Conditions
Introduction
Welcome to cyclingboutique.in ("Website" or "cyclingboutique.in"), a online service provided by Cycling Boutique Inc. This website is owned and operated by Cycling Boutique Inc. ("Cycling Boutique Inc." or "Cycling Boutique", "we" or "us"). Our registered office is located at: #S1, 12A Cross, CV Raman Nagar, Bangalore 560093, Karnataka, India. In using the cyclingboutique.in service, of Cycling Boutique Inc. you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website.
If you have any queries about these terms & conditions or have any comments or complaints on or about the website, please email us at info@cyclingboutique.in or call us on +919538949110
We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.
Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Cycling Boutique Inc. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Cycling Boutique Inc. You may not modify, distribute or re-post something on this website for any purpose.
Accuracy of content and invitation to offer
Team CyclingBoutique has taken every precaution in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed inclusive of VAT. Services however are listed exclusively of service tax as rules for service tax vary with different services. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Team CyclingBoutique disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Team CyclingBoutique shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
All products/services and information displayed on cyclingboutique.in ("Website" or "cyclingboutique.in") constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. cyclingboutique.in reserves the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by cyclingboutique.in and the balance would continue to be on offer to cyclingboutique.in and cyclingboutique.in reserves the right to accept or reject such balance order. No act or omission of cyclingboutique.in prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
Current offers and discounts
Cycling Boutique will be periodically assisting its customers by reaching them products at economical pricing using "offers" and "discounts". More information on terms and conditions will appear in this area of terms and conditions document as and when they are actively in place / offering.
Eligibility to Use
Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. If your age is below 18 years you are prohibited to use/purchase/contract from/with this website. Such persons are also prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited. cyclingboutique.in reserves the right to terminate your membership and refuse to provide you with access to the website if cyclingboutique.in discovers that you are under the age of 18 years.
The website is not available to persons whose membership has been suspended or terminated by cyclingboutique.in for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this web from India. cyclingboutique.in makes no representation that any products or services referred to in the materials on this web are appropriate for use, or available outside India. Those who choose to access this website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. cyclingboutique.in will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if cyclingboutique.in receives a order from such states or to be delivered to such states (to see a list please refer our shipping policy) under such circumstances cyclingboutique.in retains the right to accept or reject the order.
Those who choose to access this website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. cyclingboutique.in will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of cyclingboutique.in you agree to be bound by the Terms and Conditions.
Account and Registration Obligations
Your Information is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices. We will protect your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Team CyclingBoutique shall not be liable to any person for any loss or damage, which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorised use of your password you should notify us by contacting us immediately through the address provided in the beginning of this agreement. If cyclingboutique.in has reason to believe that there is likely to be a breach of security or misuse of the cyclingboutique.in Website, we may require you to change your password or we may suspend your account without any liability to cyclingboutique.in.
cyclingboutique.in does not want to receive confidential, proprietary or trade secret information through this Website (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to cyclingboutique.in will be deemed non-confidential. By submitting any such information, you are granting cyclingboutique.in an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
You also agree and confirm:
* To provide true, accurate, current and complete information about yourself as prompted by the cyclingboutique.in registration form or the guest details form (such information being the "Registration Data").
* To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if cyclingboutique.in has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, cyclingboutique.in has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.
* That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by cyclingboutique.in for redelivery shall be claimed from you and you shall pay such cost.
* That you will use the services provided by cyclingboutique.in, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
* You will provide authentic and true information in all instances where such information is requested of you. cyclingboutique.in reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), cyclingboutique.in has the right in its sole discretion to reject the registration and debar you from using the Services of cyclingboutique.in and or other affiliated websites without prior intimation whatsoever.
* That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website
* That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
* That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale and invitation of offer included in the item's description.
Usage Restrictions
You shall not use the Website for any of the following purposes:
* Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
* Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
* Gaining unauthorised access to other computer / network systems.
* Interfering with any other person's use or enjoyment of the Website.
* Breaching any applicable laws;
* Interfering or disrupting networks or websites connected to the Website.
* Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Quantity Restrictions
cyclingboutique.in reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. cyclingboutique.in also reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.
Pricing Information
While cyclingboutique.in strives to provide accurate product and pricing information, pricing or typographical errors may occur. cyclingboutique.in cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, cyclingboutique.in shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.
In the event that an item is mis-priced, cyclingboutique.in may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and cyclingboutique.in will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that cyclingboutique.in accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed.
The payment may be processed prior to cyclingboutique.in dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account.
We strive to provide you with best value, however prices and availability are subject to change without notice.
Cancellation by cyclingboutique.in
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account.
We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. cyclingboutique.in reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order.
Cancellations by the customer
You may cancel your order or some items in your order before we bill and ship the items. You may also exchange the merchandise or get a refund by returning the merchandise (with the exception of perishables, made to order, or items of personal hygiene such as under garments and cosmetics) in unused, saleable condition in its original packaging along with original tags, for a return or an exchange, within 14 days from the date on which these goods are delivered. For details of how to exercise this right please see our Returns Policy. cyclingboutique.in does not accept returns or exchanges of sports creams, innerwear (under garments), swimwear, gift vouchers, and any made to order or altered merchandise. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount, if any, charged to your card. However, orders placed for the loyalty programe or gift vouchers cannot be canceled or returned. The customer agrees not to dispute the decision made by cyclingboutique.in and accept cyclingboutique.in decision regarding the cancellation.
Returns/ Exchange through courier collection:
* Any refund against a return request made to cyclingboutique.in customer support, and collected by courier from the delivery address where the item was originally delivered, shall be processed only upon receipt of the merchandise in unused condition, along with the original sales invoice.
* After the merchandise is received by cyclingboutique.in, and subject to verification of the purchase and condition of merchandise we shall process a refund/exchange within 5 working days of receipt of the merchandise.
* Refunds of payments charged to the Cardholder's credit / debit card will only be credited back to the Cardholder's credit / debit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder's credit / debit card account as that is managed by the Cardholde's issuing bank.
All items can only be returned through courier collection process
Bicycle Repair & Maintenance - General Terms & Conditions:
For any bicycle mechanical maintenance services and repairs opted for, the associated Terms and Conditions are applicable:
https://www.cyclingboutique.in/pages/professional-bike-repair-services-general-terms-conditions
Financial Details
You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on cyclingboutique.in will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by cyclingboutique.in. cyclingboutique.in will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Fraudulent /Declined Transactions
cyclingboutique.in and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website fraudulently. cyclingboutique.in and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.
Electronic Communications
When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Colors
We have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to cyclingboutique.in on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the “Comments”) shall be and remain cyclingboutique.in property. Such disclosure, submission or offer of any Comments shall constitute an assignment to cyclingboutique.in of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, cyclingboutique.in owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. cyclingboutique.in will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. cyclingboutique.in is and shall be under no obligation
(1) to maintain any Comments in confidence;
(2) to pay you any compensation for any Comments; or
(3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity.
You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.
cyclingboutique.in does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant cyclingboutique.in the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify cyclingboutique.in and its affiliates for all claims resulting from any Comments you submit. cyclingboutique.in and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Reward Program
*Reward Points Validity: Kindly utilise your accumulated Reward Points every year as they can get invalid or expired, if not used every year. The reward programs are curated from time to time for great benefits for our customers - Enjoy shopping and sharing often for a great cycling times and enjoy benefits.
*Fair Usage Policy of Reward Program: At any given point of time, any unfair methods of attempting reward points, including creating multiple dummy user accounts, fake reviews, fake referrals etc. will be treated as a clear policy violation to attain unwanted personal gains. Cycling Boutique team will be having authorities to suspend/cancel the users, who engage in unfair practices or reward point accumulation, without prior warning or notification.
Copyright & Trademark
cyclingboutique.in and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of cyclingboutique.in or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to cyclingboutique.in. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of cyclingboutique.in. You may not modify, distribute or re-post anything on this website for any purpose.
The cyclingboutique.in names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Cycling Boutique Inc. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner.
References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply cyclingboutique.in endorsement, sponsorship or recommendation of the third party, information, product or service.
cyclingboutique.in is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Website or any related software. All software used on this Website is the property of cyclingboutique.in or its suppliers and protected by Indian and international copyright laws. The Content and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on this Website is strictly prohibited. Unless otherwise noted, all Content are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by cyclingboutique.in, one of its affiliates or by third parties who have licensed their materials to cyclingboutique.in and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of cyclingboutique.in and is also protected by Indian and international copyright laws.
Objectionable Material
You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, cyclingboutique.in and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
Indemnity
You agree to defend, indemnify and hold harmless cyclingboutique.in, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to cyclingboutique.in or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
Termination
This User Agreement is effective unless and until terminated by either you or cyclingboutique.in. You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered post, that you no longer wish to be associated with this website, provided that you discontinue any further use of this Website.
cyclingboutique.in may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to cyclingboutique.in. Upon any termination of the User Agreement by either you or cyclingboutique.in, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. cyclingboutique.in’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.
Limitation of Liability and Disclaimers
The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website.
The Website provides content from other Internet websites or resources and while cyclingboutique.in tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. cyclingboutique.in will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website.
This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement.
To the fullest extent permitted under applicable law, cyclingboutique.in or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement.
Without prejudice to the generality of the section above, the total liability of cyclingboutique.in to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the amount charged to you, against the value of the products ordered by you.
cyclingboutique.in its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, cyclingboutique.in assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.
Website Security
You are prohibited from violating or attempting to violate the security of the Website, including, without limitation,
Violations of system or network security may result in civil or criminal liability.
cyclingboutique.in will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from cyclingboutique.in on this Website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Internet Explorer).
Entire Agreement
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and cyclingboutique.in with respect to the cyclingboutique.in websites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and cyclingboutique.in with respect to the cyclingboutique.in websites/services. cyclingboutique.in's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
Privacy Policy
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy . We view protection of your privacy as a very important community principle. We understand clearly that you and your Information is one of our most important assets. We store and process your Information on computers located in India and abroad that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the Website.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement.
Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Cycling Boutique Inc. and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Bangalore. The High Court of judicature at Bangalore alone shall have the jurisdiction and the Laws of India shall apply.
Modification of Terms and conditions of Service
cyclingboutique.in may at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will inform you of the modifications in the User Agreement via e-mail at the address provided by you while registering on cyclingboutique.in. You can access the latest version of the User Agreement at any given time on cyclingboutique.in. You should regularly review the User Agreement on cyclingboutique.in. In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.
