We serve nothing but the finest products in the cycling industry from all over the world. Those are the brands that are established and gained reputation from cycling enthusiasts from over long years of time. If you find any product that is bought from Cycling Boutique is showing symptoms of malfunctioning, within the stipulated warranty coverage timelines from the respective brand:
The right processing route for almost all cycling brands are as following:
1) If you have personally inspected found that the features not working as expected, you need to report the concern to us ASAP via the following:
Once you get approval from us proceed with the below steps.send the product our address (with all packaging, if available) in safe conditions. Sometimes they we may request you to send it directly to them for faster resolution.
2) Once we do a preliminary check to confirm the problem we can will raise as warranty concern to the brand via their official supplier in India.
3) During the process they may ask us to send the product to them or advices us on how to proceed. Brands take their own time in resolving warranty cases, so we have to get their resolutions to the original place of registering the concern. If there is any additional shipping charges involved for sending the product to-fro to the supplier, we will intimate you on this ahead.
Kindly submit/send the product to our store's return address ASAP:
Cycling Boutique Experience Center,
#68/3, 1st Floor, "Brindavan", 4th B Cross, Michael Palya,
80Ft Road, Indiranagar, Bangalore, India 560038.
Landmark: Beside Olive Hotel. Opposite George Thangaiah Complex on 80Feet Road.
Phone: +918277276424 / +919538949110