Hi Reeshav,
Thank you for taking the time to leave a review on our delivery services. We value all customer feedback and appreciate your honesty.
We understand your concern about the pricing of shipping and packaging. However, we would like to clarify that we are a retailer of the world's best cycling products and we do not set operate courier services ourselves, nor packaging services. All prices are determined and applied by cost of reaching you the product to you across India. This was clearly communicated throughout our pages and also on your order processing steps. Couriers charges money and so does the packaging costs money - neither you or us cannot get it free from third parties involved in this process of dispatches.
We always strive to offer our customers the best quality products at competitive prices. We apologize if you feel that our pricing is too high, but we assure you that we are not overpricing our products.
We kindly request that before making any assumptions or accusations, please take the time to properly understand the market and the factors that determine the pricing of our products. We are always here to assist you and answer any questions you may have.
Thank you for your understanding.
Best regards,
Customer Service Team
